Contact us
Have a question about shrimp? We’re here to help 🦐
Whether you’re curious about care, need advice before placing an order, or just want to chat about your tank setup — we’d love to hear from you!
📩 Contact Form
Get In Touch Directly
📍 Other Ways To Reach Us
- Email: hk_aquatics@outlook.com
- Facebook: [H&K Aquatics Page]
- Instagram: [@hkaquatics]
- Local Collection / Derby Customers: If you’re nearby, you can also arrange to collect your order. Just message us first to book a time.
🌎 Our Location
📍 Based in Derby, United Kingdom
While we don’t have a physical shop yet, we’re proud to serve shrimp lovers all across the UK with fast and secure delivery.
| Business Hours | Time |
|---|---|
| Mon - Fri | 9.30am - 2.00pm |
| Saturday | 9.00am - 5.00pm |
| Sunday | 9.00am - 5.00pm |
(Hours May Differ)
Have a more urgent issue?
Contact Holly on : 07305261865
Text messages are preferred. As this is a small, hands-on business, calls may not always be answered — but we’ll get back to you as soon as we can.
If you are contacting us about a specific order we ask kindly that you please leave contact details such as name/order number so we can identify you and your situation quickly.
⏰ Response Time
We aim to reply to all messages within 24 hours (Monday–Friday). If you message at the weekend, we’ll get back to you as soon as possible the following Monday.
Want to be more involved?
Simply scan our QR code. Join our friendly, helpful community and become part of the shrimp family.
