Contact us
Have a question about shrimp? We’re here to help 🦐
Whether you’re curious about care, need advice before placing an order, or just want to chat about your tank setup — we’d love to hear from you!
📩 Contact Form
Get In Touch Directly
⏰ Response Time
We aim to reply to all messages within 24 hours (Monday–Friday). If you message at the weekend, we’ll get back to you as soon as possible the following Monday.
📍 Other Ways To Reach Us
- Email: hk_aquatics@outlook.com
- Facebook: [H&K Aquatics Page]
- Instagram: [@hkaquatics]
- Local Collection / Derby Customers: If you’re nearby, you can also arrange to collect your order. Just message us first to book a time.
Want to be more involved?
Simply scan our QR code. Join our friendly, helpful community and become part of the shrimp family.
⏰ Opening Hours
| Business Hours | Time |
|---|---|
| Mon - Fri | 9.30am - 2.00pm |
| Saturday | 9.00am - 5.00pm |
| Sunday | 9.00am - 5.00pm |
🌎 Our Location
📍 Based in Derby, United Kingdom
While we don’t have a physical shop yet, we’re proud to serve shrimp lovers all across the UK with fast and secure delivery.
💬 What Our Customers Say
★★★★★
"Received an order of 10 (plus 2) skittle mix. They arrived very quickly and packaged well. They are all happy and healthy. Would recommend 🦐"
— Lucie Davies (Facebook)
★★★★★
"Lovely company with lovely customer service. Very informative and lovely shrimp. Would 100 percent recommend and definitely be using again in the future. Shrimp came all healthy and full of colour. Thank you."
— Bia Karenasha (Facebook)
★★★★★
"I collected some shrimp from the owner, great communication, great shrimp at great prices! Will definitely be recommending and ordering myself again."
— Beth Smith (Facebook)
★★★★★
"Professional service with excellent communication. Looking forward to new products becoming available!"
— Daniel Banham (Facebook)
★★★★★
"Lovely company with lovely customer service. Very informative and lovely shrimp. Would 100 percent recommend and definitely be using again in the future. Shrimp came all healthy and full of colour. Thank you."
— Sasha (Website)
★★★★★
"Great shrimp! Professional owner! Will happily buy again! Thank you."
— Beth Smith (Website)